The Six Steps in a Successful Tech Support Session: Customer Service Training 101
6:31
YouTubeDon Crawley, Author of The Compassionate Geek
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
Click this link to subscribe to this channel - https://www.youtube.com/user/doncrawley?sub_confirmation=1 In this customer service training video, IT customer service expert and author Don R. Crawley explains the six steps that are necessary in a tech support session. This customer service training video includes a demonstration of a support ...
238.8K viewsApr 8, 2013
Technical Support Tips
🔥 Active Directory Training for Beginners | Help Desk and Technical Support
25:58
🔥 Active Directory Training for Beginners | Help Desk and Technical Support
YouTubeSkillsBuild Security
287K viewsMar 22, 2022
Zendesk 101: How to use Zendesk for customer support
16:13
Zendesk 101: How to use Zendesk for customer support
YouTubeZendesk
31.6K views7 months ago
IT Support Training - Day 1 - Training Concepts, Domain Controller
2:30:23
IT Support Training - Day 1 - Training Concepts, Domain Controller
YouTubeJobskillshare Skills-Based
310.6K viewsJun 3, 2021
Top videos
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
YouTubeMy Lesson
1.2M viewsJan 31, 2023
IT Support Basics: Getting Started in IT
4:09
IT Support Basics: Getting Started in IT
YouTubeCompTIA Explore
108.1K viewsFeb 18, 2021
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
6:52
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
YouTubesoundtraining.net
89.4K viewsDec 8, 2012
Technical support Common Technical Issues
Troubleshooting Tips for Common Technical Issues
1:27
Troubleshooting Tips for Common Technical Issues
YouTubeCPN USA
911 viewsJul 31, 2017
Technical Support Interview Questions and Answers (Scenarios)| Common Office Issues (Updated 2025)
26:18
Technical Support Interview Questions and Answers (Scenarios)| Common Office Issues (Updated 2025)
YouTubeInterviewGIG
16.8K viewsNov 22, 2024
Common Level 1 IT Issues (Desktop Support, Technical Support, IT Support)
41:01
Common Level 1 IT Issues (Desktop Support, Technical Support, IT Support)
YouTubeKevtech IT Support
390.7K viewsOct 15, 2018
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
1.2M viewsJan 31, 2023
YouTubeMy Lesson
IT Support Basics: Getting Started in IT
4:09
Find in video from 00:01Introduction to IT Support
IT Support Basics: Getting Started in IT
108.1K viewsFeb 18, 2021
YouTubeCompTIA Explore
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
6:52
Find in video from 00:04Introduction to Tech Support Calls
The Six Key Steps to Handle a Tech Support Call: Customer Service Tr…
89.4K viewsDec 8, 2012
YouTubesoundtraining.net
How to Handle Tech Support Calls - Beginner Tips
12:55
Find in video from 0:00Introduction to Tech Support Calls
How to Handle Tech Support Calls - Beginner Tips
112.5K viewsOct 10, 2018
YouTubeRea Ninja
Technical Support (Software Update) Sample Scenario
3:39
Technical Support (Software Update) Sample Scenario
248.2K viewsNov 16, 2018
YouTubeMagellan BPO
Welcome to the official Dell Technologies Support channel
1:08
Welcome to the official Dell Technologies Support channel
211.9K viewsDec 8, 2021
YouTubeDell Support
IBM IT Support Full Course || IT Support Technician
10:46:49
IBM IT Support Full Course || IT Support Technician
32.1K viewsMar 4, 2023
YouTubeYoyo Education
2:29
Find in video from 00:27Technical Equipment Management
What does an IT Support Specialist do? - Technical Support Fundame…
69.3K viewsDec 24, 2018
YouTubeCoursera
15:02
What is an IT Support Specialist?
4.6K views11 months ago
YouTubeTech Gee
5:02
Find in video from 0:00Introduction to Tech Support
Mock Call Practice: Tech Support Help from Call Center Experts
57.2K viewsMar 26, 2023
YouTubeSingle Step English
2:15
Find in video from 00:01Introduction to HP SmartFriend Services
Personal Tech Support 24/7 | HP SmartFriend | HP
330.4K viewsJul 17, 2014
YouTubeHP
IT Support Levels Clearly Explained: L1, L2, L3 & More
Oct 23, 2024
helixops.ai
4:31
Find in video from 00:01Introduction to Microchip's Technical Support
Introduction to Technical Support
5.5K viewsJun 23, 2022
YouTubeMicrochip Developer Help
1:18
Find in video from 00:27Role in Customer Service
A Day in the Life of a Technical Support Engineer | Schneider Elec…
22.1K viewsAug 20, 2019
YouTubeSchneider Electric
4:44
Find in video from 0:00Introduction to HP Support Assistant
Using HP Support Assistant in Windows 11 | HP Computer Servic…
22.8K viewsOct 10, 2022
YouTubeHP Support
10:57
Technical Support Engineer - Roles and Responsibilities @support #te…
4.5K viewsOct 23, 2024
YouTubeIT Certification's Guru
11:48
Find in video from 06:32Why You Want to Work in Technical Support
TECHNICAL SUPPORT Interview Questions & Answers! (How to PA…
431.4K viewsJan 21, 2021
YouTubeCareerVidz
0:40
Welcome to Microsoft Support | Microsoft
7.1K views8 months ago
YouTubeMicrosoft Helps
10:01
Find in video from 03:07Why Work in IT Support?
IT SUPPORT Interview Questions and ANSWERS! (How to PASS an I…
304.1K viewsMay 28, 2021
YouTubeCareerVidz
25:58
🔥 Active Directory Training for Beginners | Help Desk and Techni…
287K viewsMar 22, 2022
YouTubeSkillsBuild Security
15:00
Top 20 Technical Support Interview Questions and Answers for 2025
8.4K views4 months ago
YouTubeTop Interviews
16:23
Technical Support Interview Questions and Answers for 2025
15.1K viewsAug 28, 2024
YouTubeInterviewGuide
6:20:04
Find in video from 0:00Intro of HELP DESK/IT SUPPORT TECHNICAL TEST PREPARATION
HELP DESK/IT SUPPORT TECHNICAL TEST PREPARATION
114.2K viewsMay 3, 2022
YouTubeJobskillshare Skills-Based Platform
14:05
Find in video from 00:02Introduction to Customer Service Cheat Sheet
13 tips how to improve your customer support
257.7K viewsFeb 13, 2020
YouTubeProvide Support Live Chat
16:13
Zendesk 101: How to use Zendesk for customer support
31.6K views7 months ago
YouTubeZendesk
15:58
Technical Support Interview Questions and Answers 2025 | Tec…
63K viewsAug 31, 2024
YouTubeInterviewGIG
3:25
Find in video from 0:00Introduction to Technical Support and Customer Service
Technical Support vs Customer Service: What's The Difference?
22.5K viewsJul 6, 2020
YouTubeMoment
1:48
Find in video from 00:25Checking Your Support Plan
How do I get technical support from AWS?
1.1K viewsMar 21, 2024
YouTubeAmazon Web Services
2:44
Customer Support Specialist : Fundamentals of Providing Techni…
209 viewsJun 14, 2023
YouTubeLearnCity
See more videos
Static thumbnail place holder