One of the challenges that faces a growing business is expanding product offerings by producing new product lines, expanding existing lines or selling products in new markets. Product expansion ...

Effective operations are characterized by how well a firm can deliver value to its customer, according to Peter F. Drucker, political economist and business management scholar. An operations strategy ...

The preponderance of small, and some mid-size manufacturers soldier on without an operations strategy. They live by “get order, fill order,” and discussions, usually begun at the last minute, of ...

Data and digital procurement transforming healthcare operations enable leaders to standardize sourcing, reduce costs, and improve equipment uptime.

Harvard Business School professor Robert S. Kaplan is co-developer of both activity-based costing and the balanced scorecard. In 2006, Kaplan was elected to the Accounting Hall of Fame, and received ...

Operation managers play a key role in the structure of a business. Backend office services such as operation managers are just as vital in your business as front-facing professionals such as marketing ...

Kellogg’s award-winning faculty has created an expansive suite of corporate business strategy programs for senior leaders charged with creating competitive advantage and delivering results. Faculty ...

After more than a decade of writing articles on strategic operational issues for strategy+business, I realized that this column, despite its name, has never defined the essence of an operations ...

Motivation: Initially employed strategy and tactics set the tone for the entire incident and can be the roadmap for a successful or unsuccessful outcome. Underlying any strategic plan or tactical ...

The role of Legal Operations is becoming increasingly important in today's fast-paced and complex corporate legal department. With more companies expecting their legal departments to contribute to ...