How much time do you spend writing and rewriting difficult emails? If you’re like me, it’s quite a bit. When someone doesn’t reply to my email, I tend to tell myself self-deprecating stories about why ...

Employees are spending almost a third of their workdays reading and writing emails (28% according to a McKinsey study.)Add to that time spent searching through files and inboxes for information (19% ...

Using email templates in Mozilla's Thunderbird application can be a real time-saver when you send out almost identical messages on a regular basis. Instead of creating items like email invoices or ...

Among the many specialized skills communications professionals rely upon every day, one is the ability to put their own unique touch on every piece they create while staying true to the brand. Of ...